Services / After-Hours Lead Capture

After-Hours Lead Capture

Capture leads outside office hours, respond immediately, and resume the conversation at your next open time.

What you get

✓After-hours acknowledgement message.
✓Queued next-step messages released at the next open time.
✓Prevents staff from waking up to missed leads.
✓Works for both missed calls and web inquiries.
✓Per-tenant hours/timezone configuration.

Designed for reliability

Built with idempotency, STOP suppression, retries, and persistence so restarts don’t lose state. (Always validate your own compliance and legal requirements.)

Opt-out: STOP

Help: HELP

Message frequency: varies

Msg & data rates: may apply

FAQ

Can we customize after-hours copy?

Yes—each tenant can set after_hours_message.

Does it message people at weird times?

No—next prompts are queued for your next open time.

What if clinic hours change?

Update the tenant config; scheduling follows the config.

Can we disable after-hours?

Yes—set hours to always-open or adjust queuing behavior to your workflow.

Next step

We’ll demo on your number and show how it fits your current workflow.

Book a demo