Services / Booking Handoff + Staff Alerts
Booking Handoff + Staff Alerts
When a lead is ready, AestheAssist packages the details and alerts your team so booking stays simple and fast.
What you get
- ✓Lead summary (name, phone, service, preferences) sent to staff by SMS.
- ✓Booking-link workflow with fallback to staff scheduling.
- ✓Staff commands: YES/NO to confirm or close out a lead.
- ✓Appointment statuses tracked (handoff_pending, booked_confirmed, closed_lost).
- ✓Multi-tenant support for multiple clinics/locations.
Designed for reliability
Built with idempotency, STOP suppression, retries, and persistence so restarts don’t lose state. (Always validate your own compliance and legal requirements.)
Opt-out: STOP
Help: HELP
Message frequency: varies
Msg & data rates: may apply
FAQ
Can staff confirm by texting back?
Yes—staff can respond with YES
Can we close leads politely?
Yes—NO
Does it support multiple locations?
Yes—each clinic/tenant has its own routing and configs.
Will it keep state if the server restarts?
Yes—SQLite persistence keeps conversations/appointments.
Next step
We’ll demo on your number and show how it fits your current workflow.
Book a demo